Returns & Exchanges

Due to the perishable nature of our artisanal breads, pastas, and pastries, we cannot accept physical returns. However, if your order arrives damaged or you are unsatisfied with the quality, we are committed to making it right through a refund or replacement.

Return Process

• 1.
  Contact Support

  Reach out to our customer service team within 7 days of delivery if there is an issue with your Wildgrain box.

• 2.
  Provide Details

  Include your order number and a brief description of the problem, along with photos of any damaged items or packaging.

• 3.
  Review Process

  Our team will review your request within 48 hours to determine eligibility for a credit, refund, or reshipment.

• 4.
  Resolution

  Once approved, your refund will be processed to your original payment method or a replacement box will be scheduled for the next available bake date.